North Main Street Extension McDonald’s Under Health Investigation

Updated reporting: Fifty Illness Linked To Local McDonald's, Source Remains Unknown

UPDATE 3:30 p.m.: “We are working diligently with the State Health Department and McDonald’s representatives to conduct a thorough epidemiological investigation into these illnesses,” said Christine Schuyler, County Public Health Director. “There is currently no identified source of these illnesses and there is no evidence that the illness can be spread from person to person.”
According to the Chautauqua County Health Department, no other McDonald’s are being investigated

JAMESTOWN – The New York State Department of Health, working collaboratively with the Chautauqua County Health Department, is investigating reports of multiple illnesses potentially associated with the McDonald’s at 2803 N. Main Street Extension., according to an announcement Thursday.

WNYNewsNow’s Matt Hummel visited the location Thursday afternoon, and he witnessed various people cleaning the establishment both internally and externally. Crosby’s Convenience Store, which shares the building with McDonald’s, remains open to the public.

Twenty-two individuals reported common symptoms of nausea, vomiting or diarrhea from August 4-21. Through interviews conducted with 15 case patients, all individuals reportedly indicated they had eaten various breakfast sandwiches at the establishment. Additionally, patient samples as well as breakfast sandwiches prepared at the McDonald’s were sent to the Wadsworth Center, New York State’s Public Health Laboratory in Albany, for testing.

Image by Matt Hummel/WNYNewsNow.


McDonald’s is fully cooperating with this investigation, according to the announcement, and is readily following all recommendations of the State and County Health Departments while this investigation continues.

The franchise owner is implementing the following precautionary action items: temporarily closing the establishment to conduct a thorough cleaning of the food preparation area and all equipment, reviewing the food preparation and distribution process in conjunction with County staff, obtaining a fresh supply of ingredients prior to restarting food production, and conducting a follow up meeting with the Chautauqua County Health Department to ensure all recommendations were appropriately met.  

Any individual who may have visited the establishment and experienced vomiting and/or diarrhea shortly after eating there between August 4 to today can contact the Chautauqua County Health Department at 716-753-4483 or


  1. I contracted food poisoning Tuesday the 21st roughly around 10:30 a.m. I had 2 sausage egg and cheese mcmuffins…. I was down for 2 days… blah……

  2. Had a sausage McMuffin with egg and cheese. Thought I honestly needed to go to the hospital.

  3. On August 7th I ordered a breakfast sandwich on my way to Rochester. By the time I got to Rochester I had uncontrollable vomiting. The only way I could stop it was by prescription nausea medicine or I would have ended up in the ER

  4. This happened to me but was back in November of last year 12 days of stomach pain and diarrhea. I had ordered to sausage egg and cheese mcmuffins. Never went to Dr. or reported knew it was food poisoning and I had to flush my system and wait it out. Needless to say I haven’t been back.

  5. I have been to this place and not only does it smell like septic tank but the employees are very rude as is management!!

  6. I’ve been to this place a lot in the past years and this place is always clean and the goodness is always good. No way this place is causing food poisoning

  7. Got sick off their food months ago… Food smelled really funny and next day I was sick. I think ita been going on for awhile…

  8. It’s literally the worst McDonald’s I’ve ever eaten. The fries are ALWAYS brown, the buns are always stale and the few times I got breakfast burritos they were stale like they had been out for hours. They consistently mess up orders so much that my husband will never eat at any McDonald’s again. Only reason I’ve continued is I love McDonald’s and the location is convenient. But that place is an absolute mess and the worst out of the dozens, possibly 100s of McDonald’s I’ve ever been to. It needs a complete overhaul from management down.

  9. July 31st, purchased burritos and sausage mcmuffin. 1230pm same day began vomiting with diahrea for next 45 minutes straight. lost consciousness, ambulance called. taken to ER, given 3.5 bags of fluid. was told I was severely dehydrated. no diagnosis. Worse I’ve ever had. didnt know for sure until i saw this post.

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